Box Technologies, the UK provider of customer interface technology solutions, has been appointed by SPAR as its preferred hardware supplier. As a result Capper, one of six distribution companies for the SPAR chain utilised Box's expertise to upgrade and develop its new EPoS system, within 400 stores nationwide.

As Capper's existing EPoS solution was being discontinued, Box Technologies produced a bespoke solution, providing an integrated retail hardware solution, which would take the clients retail technology in-store, to the next level.

Dave Dooley, Sales & Marketing Director at Box Technologies, said: "Within the convenience store sector, footfall and length of time in store are crucial; by making the whole shopping experience a pleasant one for time-poor customers, who want to be able to shop quickly and easily, this provides opportunities for the retailer to maximize up sell opportunities, prompt return visits etc. The brief was to upgrade the existing customer interface hardware and software in the most visually appealing way, to provide a complete solution for their in-store retail technology, whilst ensuring efficiencies in-store for the customer, but also store personnel".

Having worked with SPAR since 2007, Capper briefed in Box Technologies - with the reassurance of working with a leading company in customer interface technology solutions, who would be able to develop a solution that would give SPAR the technology it needed, married with an attractive layout, look and feel within its stores. Box Technologies' pre-sales consultancy and account Management team liaised with Capper to fault find the existing platform, identify key technical specifications and site audits in store and provide ongoing support, at every stage of the process both pre- and post-installation.

The total solution provided by Box Technologies incorporated the Toshiba WILLPOS B10 modular EPoS system, including Scanners, Cash drawers, Printers and bespoke SpacePoles. The counters work around a modular configuration and other solutions were integrated as part of the total in-store solution.

Mike Harris, Capper's EPoS Manager said: "As part of the roll out, 60 stores are already up and running with more to follow and the total solution provided by Box Technologies has proved to be a tremendous success. In fact, it's been such a success that stores that don't have it yet are constantly asking when their store will be receiving the new platform. Our operators love it because it's high-tech yet user friendly. It looks good and it works. Thanks to Box, their maintenance costs have been reduced considerably as has the need for call outs. Box didn't just come up with standard answers or stock solutions, they were incredibly flexible. They were prepared to think creatively, providing bespoke space poles as part of the system and they are a great success. Feedback has been excellent, with stores reporting increased and accelerated footfall."

Over TOSHIBA TEC Corporation

TOSHIBA TEC Corporation beheert de productplanning, marketing, verkoop, het onderhoud en de distributie van POS-systemen (Point Of Sale), kassa's, weegschalen, barcodeprinters, randapparatuur en software-informatiesystemen over heel Europa, het Midden-Oosten en Afrika. TOSHIBA TEC Europe biedt totaaloplossingen voor retail en industrie, van advies en systeemontwerp tot systeeminstallatie, bediening en onderhoud.
TOSHIBA TEC Europe heeft haar hoofdkantoor in Brussel en telt drie divisies: Retail, Auto-ID en Services.
TOSHIBA TEC is een onafhankelijk werkend bedrijf van Toshiba Corporation, de zevende grootste producent van elektronische/elektrische toestellen en het 91ste grootste bedrijf ter wereld wat verkoop betreft. Toshiba is een wereldleider en vernieuwer in het ontwikkelen van high technology, een veelzijdige producent en handelaar van geavanceerde elektronische en elektrische producten die informatie- en communicatiesystemen overspannen. digitale consumentenproducten; elektronische apparaten en componenten; stroomsystemen, inclusief nucleaire energie; industriële en sociale infrastructuursystemen; en huishoudtoestellen.
Toshiba werd opgericht in 1875, en vandaag beheert zij een globaal netwerk van meer dan 740 bedrijven, met 204.000 personeelsleden wereldwijd en een jaarverkoop in 2009 die de 6,3 biljoen yen (US $68 miljard) overstijgt.
Voor meer informatie over TOSHIBA TEC POS-systemen, kassa's, weegschalen, RFID-klare barcodeprinters, randapparatuur, retail en Auto-ID softwareoplossingen, of voor een dealer in uw buurt, kunt u telefonisch contact opnemen op het nummer +32 2 410 21 00 of de TERIS website bezoeken op www.toshibatec-eu.be.

Gelieve lezersvragen te richten aan:

TOSHIBA TEC Europe Retail Information Systems n.v.
Celideestraat 33
BE-1080 Brussel
Contact: Reina Breugelmans
Tel.: +32 (0)2 410 21 00
Fax: +32 (0)2 410 68 69
Email: marketing@toshibatec-eu.be
Web: www.toshibatec-eu.be

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